Privacy Policy

CODECRAFT TECHNOLOGIES - FZCO ("we," "our," or "us") operates the Feedtray platform (the "Service"), an AI-powered SaaS platform that transforms food photos into professional social media content. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Information We Collect

We collect information you provide directly to us, such as when you create an account, upload images, or contact us for support. This may include:

  • Account information (name, email address, business details)
  • Images you upload for processing
  • Payment information (processed securely by our payment partners)
  • Communications with our support team

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process your image enhancement requests
  • Send you important updates about our Service
  • Respond to your questions and support requests
  • Detect and prevent fraud or abuse

Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Processed images are typically retained for 30 days unless you request deletion. Account information is retained while your account is active and for a reasonable period thereafter.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With trusted service providers who assist in operating our Service

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt out of marketing communications
  • Request a copy of your data
  • Object to certain processing activities

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us through our contact form.

Last Updated: 9/11/2025