Terms of Service

These Terms of Service ("Terms") govern your use of the Feedtray platform ("Service") operated by CODECRAFT TECHNOLOGIES - FZCO ("we," "our," or "us"). By accessing or using our Service, you agree to be bound by these Terms.

Acceptance of Terms

By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Service.

Description of Service

Feedtray is an AI-powered SaaS platform that transforms food photos into professional social media content. Our Service includes image enhancement, caption generation, and social media optimization tools designed specifically for restaurants and food businesses.

User Accounts

To use certain features of our Service, you must create an account. You are responsible for:

  • Providing accurate and complete information
  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

Acceptable Use

You agree to use our Service only for lawful purposes and in accordance with these Terms. You must not:

  • Upload content that violates any applicable laws or regulations
  • Use the Service to create content that is harmful, offensive, or inappropriate
  • Attempt to reverse engineer or hack our Service
  • Use the Service for commercial purposes without proper authorization
  • Violate the intellectual property rights of others

Content and Intellectual Property

Regarding content uploaded to our Service:

  • You retain ownership of your original uploaded images
  • You grant us a license to process and enhance your images
  • Enhanced images are provided for your use under our license terms
  • You are responsible for ensuring you have rights to upload any content

Subscription and Payment

Our Service operates on a subscription basis:

  • Subscriptions are billed in advance on a monthly or annual basis
  • We may change our pricing with 30 days notice
  • You may cancel your subscription at any time

Refund Policy

We offer a 14-day refund policy for new subscriptions. To be eligible for a refund, you must not have substantially used our Service during the refund period. Substantial use includes, but is not limited to, processing more than 10 images or using premium features. Refunds will be processed within 5-7 business days and will be issued to the original payment method used for the purchase.

Service Availability

We strive to maintain high availability of our Service, but we do not guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or other operational reasons.

Data and Privacy

Your privacy is important to us. Our collection and use of your data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Disclaimers and Limitations

Our Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties that the Service will be error-free or uninterrupted
  • Warranties regarding the accuracy of AI-generated content

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

Termination

We may terminate or suspend your account and access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service will cease immediately.

Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which we operate, without regard to conflict of law principles.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us through our contact form.

Last Updated: 9/11/2025